How do I book an appointment?
You can book through our Enquiries page, by phone, or by email. We aim to confirm your appointment within one working day and send you a reminder beforehand. We'll also confirm your patch test if it's needed.
Do you offer gift vouchers?
Yes, we offer gift vouchers for treatments and pamper packages. They can be purchased in studio or by phone, and are valid for six months. A lovely treat for someone special.
What is your cancellation policy?
We ask for at least 24 hours’ notice if you need to reschedule or cancel, so we can offer the slot to someone else. Late cancellations may incur a fee of 50% of the treatment cost.
Are your products suitable for sensitive skin?
We use professional brands with a range suitable for sensitive skin. During your consultation, we’ll discuss your skin’s needs and choose products accordingly. We can always do a patch test before any treatment.
Can I have a patch test before my treatment?
Absolutely. For treatments like lash lifts and brows, a patch test is required at least 48 hours before your appointment. It’s quick, free, and ensures your safety and peace of mind.
Do you have parking near the studio?
There is free on-street parking right outside the studio and a large car park a two-minute walk away. We’ll share full details in your confirmation email. It’s never a hassle to find a space.